Advice and answers from the Apartment Therapy Team

Apartment Therapy Marketplace is temporarily removing the payment platform to completely rebuild it. As of May 22nd, sellers will no longer be able to request payment from buyers using the secure payment platform. Creating or updating a Seller Payment Account will be disabled after June 1st. For users with an existing Seller Payment Account, the withdrawing funds tool is available until June 30th. You can also contact customer support at payments@apartmenttherapy.com for assistance withdrawing funds manually (via check or PayPal).

Available sale funds can only be automatically deposited into a linked U.S. bank account. When you set up your Apartment Therapy Marketplace Seller Payment account, you will be asked to enter your bank account details. Once the transaction has been completed, you can withdraw your available funds into your checking account at anytime. Funds will be transferred the next business day.

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