Welcome to the new Apartment Therapy Marketplace. Since merging, we’ve been working hard to take the best pieces of Krrb and combine them with ApartmentTherapy.com’s audience in a way that will allow design lovers to buy and sell home furnishings seamlessly and easily. You will see a lot of changes over the next year to Marketplace, but the first one has to do with our payment platform.
- We heard your feedback that our transaction process was lengthy and confusing. On May 31st, we’ll be temporarily removing our payment platform to completely rebuild it. As of next Monday, May 22nd, sellers will no longer be able to request payment from buyers using our secure payment platform, instead we will ask all of you to work directly with one another, using our integrated messaging system to negotiate the price, delivery method and any additional fees before moving your purchase off of Apartment Therapy Marketplace. You can find alternative payment methods on our Trust And Safety page.
- We will disable the ability to add a new Seller Payment Account on June 1st. For users with an existing Seller Payment Account, the withdrawing funds tool is available until June 30th. You can also contact customer support at firstname.lastname@example.org for assistance withdrawing funds manually (via check or PayPal).
Our goal is to make shopping locally for furniture as easy as possible. Look forward to a new payment platform that does just that!
Marketplace Senior Manager