Advice and answers from the Apartment Therapy Team

Apartment Therapy Marketplace was designed with the safety and privacy of our members in mind. We have several built-in safety measures that track and report fraudulent activity. 

Our fraud detection software, SiftScience, works continuously in the background to blacklist members who exhibit behavior attributed to spammers and scammers. We also monitor our listings daily and follow up with all customer support messages within a few hours. 

If you feel a member is breaking our Terms of Use, send us a confidential report by clicking on the Report as Inappropriate button on the listing page.

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