No robots here! Apartment Therapy Marketplace Support is 100% human-powered and ready to answer any questions or concerns you have. And since we are a community built by our members, we need your feedback and suggestions to help us grow.

You can reach us by:

  • Chat — Just click on the Customer Support Chat icon (always located on the lower right of your screen)

We will get back to you within a few hours. Or if you'd like to set up a live chat appointment, email us with your preferred date and time and we'll schedule a time to chat one-on-one.

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